GET FIRED UP FOR FREEDOM!

As you celebrate Independence Day on the Fourth of July, it’s a good time to celebrate independence in business. This freedom is a primary reason why entrepreneurs take the leap of faith to build their own business.

“For all entrepreneurs, starting a business is the route to ‘life, liberty, and the pursuit of happiness,’ no matter how risky,” Martin Zwilling says in a story for Business Insider. He calls it “the American dream.”

The following are some areas of freedom that business owners can enjoy when they start their own business. Notice I said “can”. Not all do… that's why Restoration Advisers exists. We exist to help business owners find the freedoms they dreamed of from the start so that they can have a greater impact on their family and community. 

Some of the elements of today's blog are from an investing website called Business to Community.

Freedom to be happy

Happy is a word that more of us could use in our...

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Its almost like I don't care anymore

Once you’ve identified the key systems that make your business money, it’s now time to extract them.

But here’s where many business owners get tripped up... they try to create all the systems themselves! And once they’ve been created, then they feel an overwhelming pressure to perform all of the systems themselves. 

As a business owner, you’ll never be free from the day to day operations if you’re always deciding to involve yourself in them.

This is a pivotal decision point where businesses can either remain in the stationary stage and continue to decline, or start systemising the right way so they can move to the scalable and saleable stages.

I had a breakthrough moment with a client this week who has been working hard on breaking free from doing things the way he’s always been doing them. 

His words to me (in a troubled tone) were, “It's almost like I don’t care anymore.” 

On the surface that sounds...

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Employees quit managers, not companies 

 Contributed by: Robert More’ - BYLT Restoration 

People are the greatest asset a company can have. Good people gravitate to good culture which starts at the top.  

Techs want to be managed. They need to be managed; they will leave if they aren’t being managed. Employees coming into the restoration work force are looking for structure and organization. In the book by KnowHow, “ Why Workers Quit” they say that the new employees coming into a company are looking for high levels of structure on their on-boarding. They also say that today's worker isn’t looking to jump ship right away. They are looking to lay down roots and stay. Give them what they want. Be the company they want to be a part of from the beginning.
Become a process driven company.

 


 

People and their environment 

A violinist played 45 minutes on the New York subway. 4 people stopped and one clapped and they managed to raise 20 dollars.

The following...

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Silence is not Golden

For those NOT involved in the same industry as me, much of this will make zero sense. But read anyway because you likely have insurance of some sort.

Let me start by saying there are scores and scores of really good people in the insurance industry. They are advocates for those the policy of insurance swore to protect. So save me the triggered responses.

I'll also announce that because SO MANY make their living from insurance proceeds, i won't be anyone they choose to stand next to at a party (although they secretly agree and tell me so).

Insurance as we know it, is a valuable and almost required necessity. Most Americans would not financially recover without it.

But there has been a system being built over a long period of time that is sinister and harmful.

Insurance makes money by collecting premiums and paying less in claims. Duh, right?

That's a great business model and many many people have been and still are among the planets richest people. Again, cheers. I love capitalism as...

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12 Steps to FREEDOM in your Restoration Business!

I don’t expect you to believe everything I say, but you have to know I wouldn’t lie to you. 

I have some unique and great experiences. 

I have been very fortunate to have some amazing mentors and peers bring me into their universe and grant me the opportunity to see things I may have never otherwise seen. 

I have always gone against the grain, like cutting a big juicy Texas brisket. 

Do things others have and certainly do things people say can’t be done. 

One of those is the current trail I have been on the last few years. I have been on a path to showcase what we (in this restoration/ emergency services industry) have come to accept as truth. And that is that somehow, our process and direction is owned by and steered by insurance carriers. 

I am not a fool and recognize how large  they (insurance carriers) are and the power they yield…..but being righteous is a super power.

Education and confidence is the...

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250+ Sessions with restorers JUST LIKE YOU!

Later this month, I will be traveling to do my 250th (ish) Onsite Business Assessment for the restoration industry and I thought this might be a useful time to capture what this has taught me and what it has often created for the restorers I worked with. Not all have the same results, but most are on the voyage. 

First, we should ask WHY I WAS HIRED. Well, that would take dozens of pages…..but I can summarize one major thing. 

Organization. 

An owner or set of managers know they work hard, have acquired all the technical skills, built a good company and brand…..but they just aren’t launching or where they WANT TO BE. 

That’s fair.
It means there is a dream.
Fantastic start. 

If you were to ask me: “Klark, what is THE largest thing you see missing or holding a company back in the restoration industry?”

The #1 is pretty clear and #2 is very closely related. 

It is:
A strong leadership team
and
an operational...

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You don’t want to find yourself inside Klarks head.

 Trust me when I say,

"You don’t want to find yourself inside Klarks head."

But if you happen to find yourself there, or at least in his presence, this is the kind of shit you’d hear.

This was a random BLURT moment in the office last week. I had to share it.
I know you know him well enough to know that he speaks what he thinks, especially when he thinks it will help someone. 

The analogy was striking. It really speaks to an issue that we hear about every day.

"Imagine being a restaurant owner and going to alll the grilled cheese making classes every year.

That's what a large percentage of the restoration industry does. The owners and leaders LOVE going to drying classes. They LOVE to get certifications. 

The pursuit of being a better technician often supersedes the need for becoming a better business owner/leader.

 Why? 

So they can get a small percentage points more dry in a small fraction of time faster?

How does that help thier BUSINESS?"

...

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Nashville taught me about waffle tacos

Nashville taught me something amazing. 

Challenge tradition.

Challenge norms.

NOTHING is sacred in business... or at the table that I sit at to eat!

Did you know that there is such a thing as tacos made with waffles?
#MINDBLOWN

 I met up with 2 childhood friends recently in Nashville.

Jeff the piano man and I met for lunch (at a bougie waffle joint).

Do you like breakfast for lunch or dinner?

Pancakes, Scrambled Eggs, Bacon. Mmmm. Any time of the day is good with me!

Last time I was there we had Nashville's famous hot chicken. Call me sheltered, but I’d never heard of it. 

Dennis told me that hot was really hot. He warned me. 

I got medium. 

It's a good thing. That was a painful meal. 

I cannot fathom what EXTRA hot would have been like. 

Thats insanity!

I used to tell my mom after football… It hurts so good. Because I enjoyed playing football, it was worth the pain.

That medium Nashville Chicken hurt so good. 

I was going to go...

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DON'T LOOK DOWN!

DON'T LOOK DOWN

Those words are told to the world best downhill skiers. 
 
Olympian's.
Specifically the type called "Moguls" are a fast paced freestyle style. 
 
High risk, huge victories. 
 
Don't look down is a famous teaching for skiers. 
Why? Because where you look is where you go.
 
So looking ahead will take you ahead. Looking down clearly will not. 
 
Could this not be applied to life and business? 
 
Goal oriented people will always be looking ahead
and seldom where they are now. 
This place was planned yesterday or long before. 
 
It's a result, not a destination. And one that will take you to the next place. 
 
Don't look down. That's not where the real work is. 
 
Knowing where you are is safe, and certainly a good idea. But only for a fleeting moment. 
 
In business, don't look down and get caught up in minor things. 
 
Delegate to the professionals and...
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Whats the biggest mistake you've made as a leader?

We polled some great restorers recently about the biggest mistakes they've made as leaders. 

The conversation was interesting. 

The most common response was keeping a bad employee. This is certainly understandable, especially given the current climate surrounding staffing. 

The second most common response was trusting your gut. Keeping a bad employee could certainly be part of trusting your gut, and if it were, then this would overwhelmingly be the leader. 


There is a great book on this subject. Its called "Blink: The power of thinking without thinking" by Malcolm Gladwell. Check it out in our Book Vault. 

We are human. 
We screw up. Some days it feels like we screw up a lot more than others
Most of us learn, and move on. 

But we all have that screw up that we may tell others later by starting the story with "there was this one time". 

We'd love to hear your story. 

Join Restoration Nation to share your story!

 

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