You Gotta Have FAITH
Go with us on a journey of a restorer who fired most of his team, and now is living the life of freedom that he designed... all in a relatively short amount of time!
Chapter 1 - Faithful
Chapter 2 - The Pivot
Chapter 3 - Big Moves
Chapter 4 - Culture Wins
Chapter 5 - Results Also Win
This blog is a detour of our normal content. But one that I think will deliver massive value. I love witnessing and celebrating the success of others. Especially when I was on the journey with them (for the wins and losses)
Let’s meet one of the main characters of this story. Nick Lambert owns and operates Faithful Restoration in Billings, Montana. He has built this full-service company with his wife Jennifer and a few key staff members that he would call family.
When we talk about Montana, it is important we not think of the popular TV show Yellowstone. While that stereotype can be found, it is not representative of the hard work ethic that most...
From the desk of Klark Brown (no AI was used in the creation of this blog)
This should be shared and taught weekly by all management.
Start with the right mindset and be mindful of your actions.
Lesson. Explain this concept.
Create 2-3 examples.
Show outcomes and show stakes.
Have the team give you feedback. Everyone answers. No one gets to be a wallflower.
Begin with the end in mind.
This may be my favorite.
Help the team develop habits of thinking about where we end up and not just what we are doing
The end in mind. Not just whatever happens happens.
First things first
Important and urgent are not the same.
I've shared The Eisenhower Matrix many times.
Learn this theory and teach your team. You will see results.
Help your staff understand the culture of mutual results and reciprocity.
Get them the book How to...
Brought to you from the desk of Klark Brown (No AI was used in the creation of this blog)
Please share with your team and make sure all of you deploy this technique internally and externally.
Many years ago I decided to focus on helping people solve problems rather than helping solve people’s problems.
From the desk of Toby Clem (No AI was used in the creation of this blog)
I just got back from an amazing week with a company that is growing. They are experiencing some growing pains. They are realizing in real time something Klark has said for a long time, “What got you here, won’t get you there.”
Just want to let you in on a little secret.
$15M problems are bigger (higher impact) than $1M problems. But at their core, the problems are very VERY similar.
Leadership and management are two of the most important components of a successful business, especially when it comes to large teams. These terms are thrown around and often used incorrectly. It's important to understand the terms and learn how to implement them accordingly.
As companies grow, their problems become more complex and require a different approach to solve them. Recruitment and hiring practices, for example, become...
7 Tips to Hire The BEST Talent
I am going to let you in on a little secret. Your “Now Hiring” Ads suck.
From the Desk of Klark Brown (No AI was used in the creation of this article)
In this blog, I hope to share tips to help you not only get MORE responses to your ads but the best talent in your market.
This is a critical mindset shift that you need to take immediately. The days of people looking for better jobs are sinking away.
Unfortunately, many are looking for something that doesn’t look like a job at all.
You won’t find anyone more confused and frustrated than us with the perceived work ethos today….but to get what we need, we must accept it and adapt in some way.
Try these tips:
We can all agree that more and more people want freedom and independence. Who can blame them? I know I do.
But if that isn’t a reality for...
There are many ways to grow a disaster restoration company.
All of these are certainly strong components of a plan to scale and grow. I think we can also agree that good, dependable and hard-working people are a requirement!
NOW IF WE COULD ONLY FIND THOSE!!
I received an email from a really good guy from a medium-sized company in Maryland. He told me that he enjoys reading our blog and has even listened to a few podcasts when he has time.
This man is a Reconstruction Manager. He sheepishly asked if he could give me some feedback and suggestions.
This got my attention. The answer was of course an emphatic YES.
He told me that while he liked the podcast (and our YouTube Channel), his time is limited and he has to be very intentional with where he puts it.
Can you imagine...
I would love to think this blog post will be THE THING that finally helps you become a master at recognizing the things that we try very hard not to face or approach.
The phrase “Bandaid for Bullet Holes” sounds like a great anecdote by Mark Twain.
It sounds like something you would hear from a sarcastic comedy actor on your favorite show.
"Bandaids On A Bullet Hole" is a song by a wildly popular young country singer/ songwriter. Morgan Wallen also has a respectable mullet that proves that the 80s may indeed be making a comeback.
I am riding in my truck one day when this song comes on. I look over at my stereo and notice the title. I felt the proverbial WHACK across my face. The phrase seriously struck me.
In an instant, it reminded me of what I often do. I also can surmise that it happens with many people.
The idea or context that I attach to this is we often look for a...
A quick sideways smile appeared as I read what an actual person in 2023 wrote in a professional (somewhat) forum.
With a teaspoon of amusement, a dash of dismay, and a gallon of continued frustration, I watched the comment appear, and develop a large audience around the words in true social media fashion.
Before diving into my visions of Bugsy Siegel, Al Capone, and Tony Soprano, allow me to fill you in on the context.
This is about yet another online post about Asbestos Testing, the laws and the standards surrounding the requirements.
What many do not know (because I find no reason to announce it) is I made a PROMISE to do my part to help educate an entire industry.
Being a hard-headed, ADHD, sometimes hectic industry about this important misunderstood law is affecting too many unknowing and helpless workers.
But enough about that, I have written scores of...
People in this industry avoid real sensitive topics. But we’re not afraid to touch those.
This is Part 4 of the series where we talk about what it means to be a professional restorer.
If it’s your first time reading this blog or listening to our podcast, you can always visit our previous blog posts and podcast episodes and catch up before we start Season 3 at Jan 27th 2023.
Here are also the links below to the podcast episodes for the three parts that we have already discussed:
You can also check out this week's episode of Disaster Podcaster:
When we talk about what makes a professional restorer or professional specialist in any field or trade, it could probably take 47 or more blogs to get everything covered. But for...
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