GET FIRED UP FOR FREEDOM!

As you celebrate Independence Day on the Fourth of July, it’s a good time to celebrate independence in business. This freedom is a primary reason why entrepreneurs take the leap of faith to build their own business.

“For all entrepreneurs, starting a business is the route to ‘life, liberty, and the pursuit of happiness,’ no matter how risky,” Martin Zwilling says in a story for Business Insider. He calls it “the American dream.”

The following are some areas of freedom that business owners can enjoy when they start their own business. Notice I said “can”. Not all do… that's why Restoration Advisers exists. We exist to help business owners find the freedoms they dreamed of from the start so that they can have a greater impact on their family and community. 

Some of the elements of today's blog are from an investing website called Business to Community.

Freedom to be happy

Happy is a word that more of us could use in our...

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Its almost like I don't care anymore

Once you’ve identified the key systems that make your business money, it’s now time to extract them.

But here’s where many business owners get tripped up... they try to create all the systems themselves! And once they’ve been created, then they feel an overwhelming pressure to perform all of the systems themselves. 

As a business owner, you’ll never be free from the day to day operations if you’re always deciding to involve yourself in them.

This is a pivotal decision point where businesses can either remain in the stationary stage and continue to decline, or start systemising the right way so they can move to the scalable and saleable stages.

I had a breakthrough moment with a client this week who has been working hard on breaking free from doing things the way he’s always been doing them. 

His words to me (in a troubled tone) were, “It's almost like I don’t care anymore.” 

On the surface that sounds...

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I HATE MEETINGS

I HATE MEETINGS

I like my time. And I mean I like it ALOT

As I’ve aged (gotten older), I have probably learned to value it more than money. Yes. For sure I have. 


With time I can spend with family, listen to music, watch a movie, or create something for work.

Money really doesn’t help me with those things.
 


This topic is going to cause some chair shifting and weird looks.
But I bet many will go back to their team and take a look at how this might help.

 



I hate meetings (mostly). Not all are created equal.
Like most, I want them to be specific, inclusive, and results oriented.

Meetings that should be emails, get a really nasty snarl from me.

My mind brought up this topic mostly around what I call WIP meetings.
Work In Progress. 


Generally, these are the meetings where all PM’s, office, owners, The Pope, Johnny Depp, and Mr. Rogers all gather crackers, coffee, Diet Coke, and their cell phones (silenced by being placed face down on the table) in...

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Is this FRAUD?!

We turned this one over to the APA. 

Guess where it went from there?! 

 


 

Here is the scenario.
Comment at the end and let us know what you think! 

  1. Invoice for complete (agreed upon) services. 
  2. Packout from fire.
  3. Liberty Mutual.
  4. QuickBooks invoice sent to insured.
  5. Liberty RECREATED the invoice, with contractor logo and all, with lowered unit rates.

 

Can you imagine the STONES?

Of Course their reasoning is inaccurate, but that's beside the point.

We posted a letter on Facebook and tagged the company that the adjuster was referring to.
We thought we’d share it here… but we’d love to hear your perspective.
Be sure to drop us a comment below. 

“Greetings Liberty Mutual Insurance, I'd like to extend my knowledge base and services to you and your organization.

I will actually do this once at NO FEE, as I think the overall Net Gain will help and impact endless parties.

From a factual standpoint, I'd like to clear up...

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24 Signs you have an AWESOME Safety Culture

 

Let's be honest, safety isn't always something we think of when we get that call for an emergency service lead. 
Sure, on some level, it's always there. 

But being that far back in our minds is not a recipe for success. Safety is a MINDSET. 

After over 20 years in this industry working across the US and in 11 other countries, I would like to think I have seen it all. But that would be reckless and exactly where people start to see cracks. 

I say cracks because that's exactly how you should look at your culture. NO ONE ever has a 100% safe environment. 

So we have these small (or large) tears where the accidents always occur. 
These small cracks are quite harmless when we are smaller and have a tiny team. Then you are likely on almost all jobs and spot things very quickly. 

It's when you build a large structure, more weight, more conditions on a foundation, that the weakness starts to become more exposed, and sometimes in an alarming or devastating...

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Employees quit managers, not companies 

 Contributed by: Robert More’ - BYLT Restoration 

People are the greatest asset a company can have. Good people gravitate to good culture which starts at the top.  

Techs want to be managed. They need to be managed; they will leave if they aren’t being managed. Employees coming into the restoration work force are looking for structure and organization. In the book by KnowHow, “ Why Workers Quit” they say that the new employees coming into a company are looking for high levels of structure on their on-boarding. They also say that today's worker isn’t looking to jump ship right away. They are looking to lay down roots and stay. Give them what they want. Be the company they want to be a part of from the beginning.
Become a process driven company.

 


 

People and their environment 

A violinist played 45 minutes on the New York subway. 4 people stopped and one clapped and they managed to raise 20 dollars.

The following...

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Silence is not Golden

For those NOT involved in the same industry as me, much of this will make zero sense. But read anyway because you likely have insurance of some sort.

Let me start by saying there are scores and scores of really good people in the insurance industry. They are advocates for those the policy of insurance swore to protect. So save me the triggered responses.

I'll also announce that because SO MANY make their living from insurance proceeds, i won't be anyone they choose to stand next to at a party (although they secretly agree and tell me so).

Insurance as we know it, is a valuable and almost required necessity. Most Americans would not financially recover without it.

But there has been a system being built over a long period of time that is sinister and harmful.

Insurance makes money by collecting premiums and paying less in claims. Duh, right?

That's a great business model and many many people have been and still are among the planets richest people. Again, cheers. I love capitalism as...

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12 Steps to FREEDOM in your Restoration Business!

I don’t expect you to believe everything I say, but you have to know I wouldn’t lie to you. 

I have some unique and great experiences. 

I have been very fortunate to have some amazing mentors and peers bring me into their universe and grant me the opportunity to see things I may have never otherwise seen. 

I have always gone against the grain, like cutting a big juicy Texas brisket. 

Do things others have and certainly do things people say can’t be done. 

One of those is the current trail I have been on the last few years. I have been on a path to showcase what we (in this restoration/ emergency services industry) have come to accept as truth. And that is that somehow, our process and direction is owned by and steered by insurance carriers. 

I am not a fool and recognize how large  they (insurance carriers) are and the power they yield…..but being righteous is a super power.

Education and confidence is the...

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Lets talk about AIRFLOW

Uncategorized May 17, 2022

 The images below are necessary tools to insure proper isolation and negative pressure for remediation.

 

 

 

 

 

 

The tool on the left is a MANOMETER

  • Simple explanation, it's a device to measure pressure differential. 
  • Outside a contained area compared to another. 
  • Creating measurable pressure and insuring consistent management. 

A lack of or inadequate negative pressure status can cause cross contamination between 2 different impacted zones, which can lead to increasing project size, causing secondary damage and potentially causing health hazards to occupants. 

It is also a standard of care in remediation as provided by the IICRC. 

Without a manometer, you  are not acquiring scientific and verifiable data to adjust and monitor. 

Using manual calculations based on manufacturer "stated" equipment output, are simply not enough. These claims are without any obstructions that include filters, dense air...

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250+ Sessions with restorers JUST LIKE YOU!

Later this month, I will be traveling to do my 250th (ish) Onsite Business Assessment for the restoration industry and I thought this might be a useful time to capture what this has taught me and what it has often created for the restorers I worked with. Not all have the same results, but most are on the voyage. 

First, we should ask WHY I WAS HIRED. Well, that would take dozens of pages…..but I can summarize one major thing. 

Organization. 

An owner or set of managers know they work hard, have acquired all the technical skills, built a good company and brand…..but they just aren’t launching or where they WANT TO BE. 

That’s fair.
It means there is a dream.
Fantastic start. 

If you were to ask me: “Klark, what is THE largest thing you see missing or holding a company back in the restoration industry?”

The #1 is pretty clear and #2 is very closely related. 

It is:
A strong leadership team
and
an operational...

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