
Behind the Scenes at the 2024 RIA Convention: Lessons Learned and the Path Forward
Apr 30, 2025Setting the Stage: More Than an Industry Event
There’s something different about walking the halls of the RIA Convention. This isn’t just another item on the industry calendar—it’s a crossroads, a pulse-check, and, if you’re watching closely, a quiet rallying cry.
West Palm Beach was buzzing: contractors, consultants, carriers, and coaches—all under one roof. For us at Restoration Advisers, the goal wasn’t just to network or catch the next trend. We came to be present, to listen, and to speak up for contractors in the middle of the noise.
Yes, we all lined up for those legendary smoothies. But the real value? The conversations, connections, and candid moments you won’t find in a session program.
What did we take away? Here are the lessons that stuck.
Lesson 1: Leadership Is Recognized in Unexpected Ways
One of the most telling moments happened before the first keynote. Three different clients, past and present, tracked us down—not for advice or solutions, but simply to say thank you. Their words went beyond profit margins or improved operations. They spoke about clarity, direction, and regaining confidence in their business.
Key takeaway: Real impact isn’t just measured in sales or SOPS—it’s in helping fellow restorers sleep soundly, knowing they aren’t alone. Your best feedback often walks right up to you, unprompted.
Lesson 2: In This Business, Relationships Are Everything
It’s easy to get lost in talk about strategy, systems, and the latest software. But when you’re face-to-face with people you’ve only interacted with online—or shaking hands with mentors you’ve looked up to for years—you remember: at its core, restoration is a people industry.
Events like RIA remind us that no restorer is an island. Here, new friendships spark, old alliances are rekindled, and everyone walks away feeling a little less alone.
Key takeaway: Networking shouldn’t be just another box to check. It’s about sustaining the connections that carry us through challenges and elevating each other in the process.
Lesson 3: The Industry is Changing, But Hope is Rising
There’s no sugarcoating it: the past year has been tough. Inflation, TPA upheaval, and aggressive carrier tactics have left many questioning the future. Yet, the dominant energy at RIA wasn’t frustration—it was hope.
Rooms were jammed, conversations were candid, and solutions were at the forefront. There’s a spark among entrepreneurs who are ready to push back, rally together, and build something stronger. No, we don’t have to agree with every RIA policy or every keynote speaker. But being in the room matters.
Key takeaway: The voices shaping the future aren’t just on stage—they’re in the audience, in every breakout group, and at every after-hours meetup. If people like us don’t show up, the conversation is led by someone else.
The Real Invitation: Don’t Sit This One Out
If you’ve ever caught yourself thinking, “RIA isn’t for me,” I’d challenge you to reconsider. Every restorer who feels disconnected or frustrated has a place at the table—if only you’ll take a seat.
Because here’s the truth: if you’re not at the table, you’re probably on the menu.
Whether you were with us in Florida or following along from afar, know this: you aren’t alone. Every owner struggling with burnout, every leader tired of carrying the weight, every visionary craving a better way—this is your invitation.
Take Action:
Join the Restoration Business Academy Movement
Right now, something special is brewing. Restoration Business Academy isn’t just a course or another coaching cohort. It’s a grassroots movement, uniting bold, independent Restopreneurs™ who are ready to challenge the status quo and build businesses that serve their lives—not the other way around.
Here, owners…
- Think for themselves, not for the carrier’s bottom line
- Serve their clients with fairness and empathy
- Embrace profit as a tool for good—not a dirty word
- Refuse to let outside forces dictate every decision
If that vision speaks to you, your next step is clear:
Join Restoration Business Academy.
This is where the next generation of restoration leaders is gathering—
not to complain,
but to collaborate
and build.
The future of our industry depends on creative, empowered voices like yours.
Let’s do this the right way. Let’s do it together.
👉 Join Restoration Business Academy Now
Let’s connect.
Let’s lead.
Let’s redefine restoration—together.
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