From the desk of Klark Brown (no AI was used in the creation of this blog)

This should be shared and taught weekly by all management.

Week 1.

Be Proactive.

Start with the right mindset and be mindful of your actions.

Lesson. Explain this concept.

Create 2-3 examples.

Show outcomes and show stakes.

Have the team give you feedback. Everyone answers. No one gets to be a wallflower.

Week 2.

Begin with the end in mind.

This may be my favorite.

Help the team develop habits of thinking about where we end up and not just what we are doing

Loading trucks

Documentation.

Client scope

Customer service

Getting paid.

The end in mind. Not just whatever happens happens.

Week 3

First things first

Prioritize.

Important and urgent are not the same.

I've shared The Eisenhower Matrix many times.

Learn this theory and teach your team. You will see results.

Week 4

Think Win-Win

Help your staff understand the culture of mutual results and reciprocity.

Get them the book How to...

By Klark Brown  (no AI used in this writing)

We called it Paradise……

We can almost kiss it goodbye. 

“They call it paradise

I don't know why

You call someplace paradise

Kiss it goodbye”

Wrapping up our MUSIC SERIES this week, I wanted to share a musing I had as I traveled up I-85 in North Carolina a few weeks ago.

Don Henley and The Eagles wrote more than a lot of classics. The quality of music that practically any generation at least recognizes the melody.

Their most popular and best-selling album was Hotel California. Among the almost endless number of gems on that album was Last Resort.

The song itself has a very important message about the degradation of our native land. The overconsumption of The United States' beautiful resources for the sake of growth and expansion. 

The Curse of MORE. 

What I got from the message was our industry.
If you look at the quote above, which is near the end of the song, I think...

Professional Series Part 3 - Being Structured

We are in our series on professional companies and professional people in the restoration industry. 

If you missed the first 2 parts, you can find the blogs here:
Part 1 - Technically Qualified Blog 

Part 2 - Leadership & Culture Blog 

The Podcast here:
Part 1 - Technically Qualified Podcast or YouTube

Part 2 - Leadership & Culture Podcast or YouTube

This is the third part of this series and I'm excited about this one because this is more in the lane of what I have spent my career doing and coaching. 

And that's being structured. 

Having an organized, responsible systems and process-oriented company.

Just because we're a small business, it doesn't mean we have to run like a small business. It's okay for a small business to have a big corporate structure and you can find that in a lot of different ways. 

I think it's easier to become a larger company when you have scalable  systems....